General Information

This section contains known issues for all platforms.

Home Button

The home button is the Real icon on the right hand side of the Player main window. The home button does not start your browser if you do not have a browser started. If you do have a browser window already displayed, then pressing the home button will change your current web page to the RealPlayer home page at www.real.com.

Colors and Video

The RealPlayer may not be able to allocate colors in the color map when there are many other desktop applications using a large amount of colors. This results in random colors in the video. The workaround is to exit other applications that are consuming display colors. You will typically see this behavior when running on an 8-bit display.

RealFlash

The RealPlayer for Unix does not play RealFlash files.

ClearVideo Video Files

The RealPlayer for Unix does not play files encoded with the ClearVideo codec.

Image Maps

Image maps are not supported in the RealPlayer for Unix.

Preference File

The RealPlayer saves user preferences data in the file:
./prognet/RealPlayer50
If you were using the Beta version of RealPlayer 5.0, your preference settings are not preserved. As a result, you will have to reset your bandwidth and other settings using the Preference dialog.

Menus Don't Respond

Pressing the shift key or if the NumLock or CapsLock keys are on, will disable access to the RealPlayer menus. Turn off these keys and the menus are accessible.

Fonts

The RealPlayer requires a font size of 10pt or less. The default font is lucidasans-10. If this font is not available on your system, you need to supply a new font by editing the rvplayer.ad file in the rvplayer5.0 directory.

Note: There two places in the rvplayer.ad file that specify the font. Make sure you change all occurrences.

Use the xlsfonts command to find the names of available fonts. For example, enter this command:

    xlsfonts | more

Select a font that is 10pt. The font size is the first number in the series of numbers that is displayed per font. For instance, this helvetica font is a good replacement for lucidasans-10:

-adobe-helvetica-medium-r-normal--10-100-75-75-p-56-iso8859-1
After you edit the rvplayer.ad file, you need to load these resources into the X server resource database using the following command:
      xrdb -merge rvplayer.ad
Start the Player to view the changed font.

Netscape is not running on your display

If you see the above message after you click on the Home Button or a menu item in the Sites menu, it is because Netscape is not currently executing. Start Netscape and then try these menu items and button.

"sh: rvplayer: command not found" message from Netscape

If you get the above message when clicking a RealPlayer link in your Netscape browser, then it is most likely that the rvplayer executable is not in your path. You need to add the directory path of where the RealPlayer executable is located. Or you could put the rvplayer executable into a directory that is already in your path. Some people may want to put the rvplayer executable in /usr/local/bin. You need root permissions to do this. See Path for instructions on setting your path.

Another reason why you could get the above message from Netscape is if you change the name of the rvplayer executable and you configure your browser to look for rvplayer. See above information on Configuring Your Browser.

Playing Files

RealPlayer 5.0 plays RealAudio and RealMedia files. It does not play .swf, .snd, .aiff, .au or .wav files. To convert an audio file to the RealMedia format, use a RealAudio or RealVideo Encoder, available from the RealNetworks' Web site at:

http://www.real.com.

 

 

 

 


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RealAudio, RealVideo, and RealNetworks are registered trademarks of RealNetworks, Inc.
RealMedia, RealPlayer, RealText, and the Real logo are trademarks of RealNetworks, Inc.


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