Appendix A. Getting Technical Support

Table of Contents
Remember to Sign Up
An Overview of Red Hat Support
Scope of Red Hat Support
The Red Hat, Inc. Support System
How to Get Technical Support
Questions for Technical Support
Support Frequently Asked Questions (FAQ)

Remember to Sign Up

If you have an official edition of Red Hat Linux 6.1, please remember to sign up for the benefits you're entitled to as a Red Hat customer.

You'll be entitled to any or all of the following benefits, depending upon the Official Red Hat Linux product you purchased:

To sign up, go to http://www.redhat.com/now. You'll find your Personal Product ID on a red and white card in your Official Red Hat Linux box.